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Support Center

We're here to help! Get assistance with our products and services.

Contact Support

Email Support

Get help via email. We respond within 24 hours.

support@jump1k.com

General Inquiries

For sales and general questions.

tech@jump1k.com

Frequently Asked Questions

How do I get started with your services?

Browse our products page to see our offerings, or contact us directly to discuss your specific needs.

What payment methods do you accept?

We accept all major credit cards, debit cards, and PayPal through our secure payment processor, Paddle or Razorpay.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription anytime from your account settings. Your access continues until the end of your billing period. See our refund policy for more details.

Do you offer custom development services?

Yes, we specialize in custom AI automation and software development. Contact us at tech@jump1k.com to discuss your project requirements.

What is your refund policy?

We offer a 30-day money-back guarantee for first-time subscription purchases. Please review our complete refund policy for details.

How do I update my billing information?

You can update your billing information through your account settings, or contact support@jump1k.com for assistance.

Resources

Privacy Policy

How we protect your data

Terms & Conditions

Our terms of service

Refund Policy

Cancellations and refunds

Support Hours

Email Support: Available 24/7

Response Time: Within 24 hours (typically much faster)

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

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